Telehealth
Telehealth Consultation Guidelines
We offer telehealth consultations to our patients, which can be conducted via video or telephone. Telehealth is a particularly useful initial assessment tool for patients experiencing easily communicable diseases such as COVID-19, influenza, and gastroenteritis.
If you suspect you may have an easily communicable disease, we strongly recommend arranging a telehealth appointment with your GP. This approach helps prevent the spread of infection to other patients in the waiting room.
Telehealth consultations are also effective for the following situations:
• Contacting your doctor about non-urgent test results.
• Renewing a referral to a specialist you have seen previously (please note: an initial referral to a specialist requires a GP assessment, so a face-to-face appointment is recommended).
• Obtaining a repeat prescription for your regular medications. Please be aware that authority prescriptions and Schedule 8 prescriptions are not permitted via telehealth.
To book a telehealth consultation with our doctors, you must have seen one of our doctors in person within the past 12 months and completed your My Medicare registration at our clinic.
If you suspect you may have an easily communicable disease, we strongly recommend arranging a telehealth appointment with your GP. This approach helps prevent the spread of infection to other patients in the waiting room.
Telehealth consultations are also effective for the following situations:
• Contacting your doctor about non-urgent test results.
• Renewing a referral to a specialist you have seen previously (please note: an initial referral to a specialist requires a GP assessment, so a face-to-face appointment is recommended).
• Obtaining a repeat prescription for your regular medications. Please be aware that authority prescriptions and Schedule 8 prescriptions are not permitted via telehealth.
To book a telehealth consultation with our doctors, you must have seen one of our doctors in person within the past 12 months and completed your My Medicare registration at our clinic.
